A. R. Partners client list includes a wide variety of small to medium sized enterprises (SME). We devote an extraordinary amount of time and attention to this valued group of clientele, and have made it a core part of our business plan to establish a presence in the SME's market. A.R. Partners provides three major advantages to our clients - Value, Technical Resources, and Personal Attention.
A. R. Partners recognises that it is not always cost effective for SME's to employ a full time Information Technology (IT) staff. Therefore we offer our clients the flexibility to utilise our experienced IT team on an as needed basis. We provide technical expertise when a project arises to best suit the specific needs of the client. Once the A.R. Partners team meets with the client and defines the requirements, we prepare a Standard Service Level Agreement (SLA) specific to the client and their business. This SLA serves as a blueprint for the services Matsco Solutions will provide for the client and establishes expectations for the client.
In order to offer an economical advantage we serve as the client's IT department or as an extension of an already existing staff. A highly valued benefit of the A. R. Partners SME relationship is the availability of our technical experts. These professionals evaluate SME with the same analysis and quality used for our enterprise clients; scaled down to offer solid and suitable business recommendations.